Best Practices for Successful Property Managers

Working in the property management business often comes with unforeseeable challenges like flooded bathrooms or pest infestations. While you may not know what the next day holds, it’s a great career to pursue. Here are the best practices for successful property managers.

Frequent Communication

Your tenants must receive frequent updates about your buildings and policies. If they have a question, you should be the first to answer. There’s nothing more frustrating for a tenant than an unresponsive or unavailable property manager. Whether you work as a manager for one building or several across town, you are the primary superintendent, so communicate with your people often.

Continuous Maintenance

Maintenance requests often come when you manage a property. People have leaky faucets, broken appliances, and more that all need fixing. Instead of working as a reactionary force in your building, create a preventive maintenance and upgrade plan for your property. Tenants like knowing that you’re investing in the future and sustainability of your business through continuous maintenance. While you should always look for ways to update kitchens and replace old floors, you must also address functional issues. Do you need sewer pipe cleaning? Then, clear out your plumbing with sewer rodding services and preserve your building’s piping.

Online Presence

When prospective tenants seek a new place to live, they turn to digital spaces. Websites and mobile apps are the new property marketplace, and you need to amplify your voice online. Develop your site and create simple places for people to submit interest queries and contact you about open units. You should also reply to negative reviews online and show your attentiveness to people’s experiences living at your property. This way, newcomers will feel assured of your commitment to fostering a nice place to live.

Follow these best practices for successful property managers and watch as people flock to your units. The more time and energy you invest in your building and your people, the better off your business will be.